Frequently Asked Questions
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Product
Every jar is made in small batches with whole ingredients and real mustard oil, with no shortcuts, fillers, or artificial flavouring. Because we make less at a time, we can keep the recipe consistent instead of adjusting it for mass production.
Unopened, store it in a cool, dry place away from direct sunlight. Once opened, refrigerate it and always use a clean, dry spoon. Moisture is what shortens a pickle's life, not the oil or spice.
No artificial preservatives. The mustard oil, salt, and vinegar in our recipes are what naturally preserve the pickle, the same way it has always been done.
Ordering
Cash on Delivery (COD) is available nationwide. We also accept EasyPaisa for customers who prefer to pay online at checkout.
Most orders are dispatched within 1-2 business days and arrive within 3-5 business days depending on your city. You can track your order any time from the "Track Your Order" page using your order number and phone.
Yes, we deliver nationwide through our courier partners. Delivery charges and timelines may vary slightly by city.
Contact us as soon as possible via the Contact page or WhatsApp with your order number. We can usually accommodate changes if the order hasn't been dispatched yet.
Yes, for bulk or wholesale enquiries, please reach out through the Contact page and our team will get back to you with pricing.
Returns
Since these are food items, we don't accept returns once a jar has been opened. If your order arrives damaged, incorrect, or defective, contact us within 48 hours of delivery and we'll make it right. See our full Return & Refund Policy for details.
